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SHIPPING & RETURNS

SHIPPING POLICY

Please allow 5-7 working days (excluding weekends and public holidays) for your order to be processed, packed and posted.

We have no control over the time it takes Australia Post to deliver your package (2-20 days as per the Australia Post website via the standard service).

 

currently we are only offering standard shipping.

 

Standard Shipping is based on size and weight of the total of all items

Small package/ up to 500 gms: $8.85

Medium package/up to 1 kg: $12.45 

Large package/less then 2.2 kg $15.70 

Extra Large/less then 5 kg : $18.95 

 

Free standard shipping on all orders $150 and over. (Australia ONLY)

RETURNS POLICY

At Lauren Wilson Art your happiness is my number 1 priority. If for any reason you are not happy with you purchase please contact me immediately and we will discuss a solution. 

Please read item descriptions carefully before purchase. No refunds or returns will be accepted for change of mind or failure to read item description.

Refunds will only be issued for faulty items. 'Faulty' does not include damage caused by improper use or rough treatment. If you believe your item is faulty please contact me immediately to discuss. Faulty items must be returned within 14 days of receiving, unworn and in original packaging.

 

Return postage is at the expense of the purchaser.

Due to most items being one of a kind or limited in quantity, I do not offer exchanges.

LOCAL PICK UP

Free local pickup is available for Alice Springs residents. Select "Local Pickup" at checkout and send an email to arrange a suitable time.

RETURNS POLICY

At Lauren Wilson Art your happiness is my number 1 priority. If for any reason you are not happy with your purchase please contact me via email immediately and we will discuss a solution. 

Please read item descriptions carefully before purchase. No refunds or returns will be accepted for change of mind or failure to read item description.

Refunds will only be issued for faulty items. 'Faulty' does not include damage caused by improper use or rough treatment. If you believe your item is faulty please contact me immediately to discuss. Faulty items must be returned within 14 days of receiving, unworn and in original packaging.

 

Return postage is at the expense of the purchaser.

Due to most items being one of a kind or limited in quantity, I do not offer exchanges.

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